Thank you for your support! I am honored to represent you on the Board of Directors and will do my best.
Front-line Family Physician serving patients and leveraging technology every day to improve care.
Inspire an Industry
Bringing people together with the latest advances in digital health to exponentially improve the patient and clinician experience.
Educator & Researcher
Supporting individuals including clinicians with professional development through roles at McMaster and the University of Waterloo and sharing knowledge through published papers.
Starting with what matters to patients, families and clinicians and working with digital health professionals to shape the future of health and social care
A Legacy of Care & Connection
BSc(Hons), MD, CCFP, MSc
Mohamed Alarakhia is a practicing Family Physician with a proven record of innovating, inspiring, and empowering the health system to support enhanced patient care. His mission is to use technology and the experience of digital health professionals to improve patient outcomes. Currently Dr. Alarakhia holds the following positions:
Chief Executive Officer, The eHealth Centre of Excellence
Co-Executive Lead, Ontario eServices Program and Evidence2Practice Ontario
Faculty Digital Health and Innovation Lead, Michael G. DeGroote School of Medicine, McMaster University, Waterloo Regional Campus
Assistant Clinical Professor (Adjunct), McMaster University
Assistant Professor (Adjunct), University of Waterloo
College of Family Physicians of Canada Award of Excellence
Digital Health Executive of the Year Award
College of Family Physicians of Canada Award of Excellence
Denis and Pat Protti Endowment Fund Graduate Student Award
Ted Evans Scholarship for Excellence
About the eHealth Centre of Excellence
The eHealth Centre of Excellence achieved the a highly coveted position (lucky no. 13!) on the 2023 Best Workplaces™ in Canada Top 50 List. This included being number 1 in the Fairness dimension and the Best Workplace for Giving Back in Canada!
CBC News: Centralized surgery queues cut patient wait times but surgeons slow to get on board, doctors say
"Patients are able to see transparently where they've been referred, when they've been triaged. They get their appointment online and they can confirm their appointment," Dr. Alarakhia said. Alarakhia said patients referred through his system see wait times drop, on average, by more than 50 days for cataract and orthopedic surgery referrals, and by about a month for MRIs.
HIROC Podcast: Gaining Trust And Confidence In AI And Automation With Dr. Mohamed Alarakhia
In this episode, we speak with Dr. Mohamed Alarakhia about artificial intelligence (AI), automation in primary care, and what the future of healthcare could look like. He believes we are on the “Cusp of doing something quite different” in Canadian healthcare through the effective application of automation and artificial intelligence.
More about Dr. Mohamed Alarakhia
April 13, 2023 - Originally posted on Digital Health Canada News
Title: Chief Executive Officer
Organization: eHealth Centre of Excellence
Dr. Mohamed Alarakhia is a practicing Family Physician at the Centre for Family Medicine Family Health Team. Dr. Alarakhia is the Chief Executive Officer of the eHealth Centre of Excellence. He is also the Faculty Digital Health and Innovation Lead at McMaster University, Michael G. DeGroote School of Medicine (Waterloo Campus), as well as an Adjunct Professor at the University of Waterloo.
Dr. Alarakhia was awarded the Digital Health Executive of the Year Award in 2019 and the College of Family Physicians of Canada Award of Excellence in 2018 and 2022.
Dr. Alarakhia and the eHealth Centre of Excellence won the Innovation Award in 2022 from the Greater Kitchener-Waterloo Chamber of Commerce. The eHealth Centre of Excellence received a Canadian Medical Association Joule Innovation Grant and an Association of Family Health Teams of Ontario Team Award in 2020, as well as a Patient Care Innovation Team Award at the 2019 Canadian Health Informatics Awards and a 2019 Ingenious Award from Information Technology Association of Canada.
Dr. Alarakhia has held positions of Vice-President of Digital Transformation and Innovation at Ontario Health West and Chief Clinical Information Officer and eHealth Lead at the Waterloo Wellington Local Health Integration Network. Dr. Alarakhia has been on the Digital Health Board for the Province of Ontario. Dr. Alarakhia is the Co-Executive lead of the Ontario eServices Program, which is delivering shorter wait times through the deployment of eReferral and eConsult. He is also Co-Executive Lead of the Evidence2Practice Ontario Program, which is implementing clinical decision support.
Why do you want to join the Digital Health Canada Board of Directors at this point in your career?
I feel that there is a tremendous potential for digital health to transform our system as we recover from the pandemic and I want to help with the effort to leverage digital health to exponentially improve the patient experience and the clinician experience. As a clinician, I feel that there is a benefit to having clinician voices at the table and I want to use the experience I have had to be a voice for clinicians at this critical time and continue to evolve Digital Health Canada to be even more supportive of clinicians.
How does your experience align with the Digital Health Canada strategic plan and mandate?
I have the experience to help Digital Health Canada achieve its mission to connect, inspire, and empower digital health professionals who are creating the future of health in Canada. I have spent my career supporting strategic planning for digital health at the provincial (Digital Health Board in Ontario), regional (VP Digital Transformation and Innovation) and local level (Chief Clinical Information Officer in a Local Health Integration Network). I have catalyzed and connected the digital health community at those levels. I am inspired by others and I hope I have been able to inspire other leaders by being supportive and open to ideas and co-developing a vision for health powered by digital health. I have published a number of journal articles and participated in groups that have published papers that empower others by sharing knowledge that they can develop. I am the Faculty Digital Health and Innovation Lead at McMaster University Medical School (Waterloo Campus) and I support students with electives and faculty with learning opportunities.
What unique skills, perspectives and contributions would you bring to the Digital Health Canada Board?
I am a practicing physician and will bring frontline clinical experience. I am Faculty Lead for Digital Health and Innovation at McMaster Medical School (Waterloo Campus) and will bring knowledge of Health Professional Training and how Digital Health can play a role. I am an adjunct professor at the University of Waterloo in System Design Engineering and I will bring my experience overseeing Masters and Ph.D. students to this role with an understanding of how to support adult learning. I am the Chief Executive Officer of the eHealth Centre of Excellence for the last decade and I will bring the experience of delivering digital tools within a health system that have been highly successful in supporting change and improving patient experience and clinician experience.
With which Digital Health Canada committees, task groups or activities have you volunteered in past five years? Describe your most significant contributions to Digital Health Canada’s mission.
I was involved in providing content and input on the “Report on Automation in Healthcare (2022)”. I also actively participated in the workshop that supported this report. This supports Digital Health Canada’s mission to empower by leading knowledge sharing. I am on a new planning committee at Digital Health Canada to support Healthcare Innovation Rounds that are accredited for continuing medical education credits. This supports the mandate to support lifelong learning. I have presented at Digital Health Canada provincial and national conferences and Webinar Wednesdays.
What other board appointments or relevant leadership experiences have you had in the past five years?
I am on the board of the MINT Memory Clinic which is an innovative model that has spread across the country, and I am also on the board of the Centre for Family Medicine Family Health Team. In addition, I am on the board of the eHealth Centre of Excellence. I was on the executive leadership team at the Local Health Integration Network and was responsible for presenting to the board of directors. As a member of the executive leadership team at Ontario Health West, I supported the development of messaging that went to the board. I supported the startup of the KW4 Ontario Health Team by being selected to be on the nomination committee and helping constitute the Steering Committee. I was on the Digital Health Board for Ontario (but that was more than 5 years ago).
Please tell us why you feel Digital Health Canada members should vote for you.
I will deliver for members. I have ideas to support different credentialing pathways and partnering with other organizations. I also hope to get more health professional students involved. I will support an approach to engage more clinicians and healthcare organizations of all sizes which will enrich and diversify the community. I will work hard to support Digital Health Canada’s advocacy efforts to advance and influence the future of health. I am an effective communicator and will be a champion of health and social transformation by leveraging digital health. I have experience as a clinician, a teacher, an implementer, and a health system leader. I have great enthusiasm and energy and will get the job done.
Innovation with Artificial Intelligence (AI)
VIDEO SUMMARY (41:39)
How It's Med: This week, we had the privilege of talking to Dr. Mohamed Alarakhia, the Managing Director of eHealth Centre of Excellence, a company working to build tools and platforms for Virtual Healthcare. From his background in biochemistry and computer science to his motivation for studying medicine, to conversations about bots in medicine - we unravel the thoughts and processes behind simplifying consultations and referrals using technology, and what links his passion between computer science to medicine.
Digital Health Publications
Here is a collection of collaborative publications co-authored by Dr. Alarakhia, all links will open in a new tab.
Developing the Patient Falls Risk Report: A Mixed-Methods Study on Sharing Falls-Related Clinical Information from Home Care with Primary Care Providers
Canadian Journal on Aging (2022). pp. 1-14 DOI 10.1017/S0714980822000228 Nova AA, Heckman G, Giangregorio LM, Alarakhia M.Read now
A qualitative exploration of proactive falls prevention by Canadian primary care providers
Canadian Geriatrics Journal 2022. 25 (3): 295-299. DOI 10.1017/S0714980822000228 Nova AA, Heckman G, Giangregorio LM, Alarakhia M.Read now
Online Symptoms Self-Assessment During Covid-19 Pandemic: An Analysis of a Covid-19 Portal Responses from Canada
Scientific Reports. 2021. DOI 10.1038/s41598-022-13053-z. Egbujie B, Francisco K, Alarakhia M, Hirdes J P.Read now
Exploring the use and challenges of implementing virtual visits during COVID-19 in primary care and lessons for sustained use
PLOS ONE. Published: June 24, 2021, DOI 10.1371/journal.pone.0253665. Mohammed HT, Hyseni L, Bui V, Gerritsen B, Fuller K, Sung J, Alarakhia M.Read now
A Framework for Evaluating Vendor Procurement in a Digital Health Project
Europe PMC. 01 Jan 2020, 22(4):70-76 DOI 10.12927/hcq.2020.26080 PMID: 3207. Huebner LA, Mohammed HT, Lusk E, Harris M, Alarakhia M.Read now
The impact of integrating electronic referral within musculoskeletal model of care on wait time to receive orthopedic care in Ontario
PLOS ONE. DOI 10.1371/journal.pone.0241624 Mohammed HT, Payson LA, Alarakhia M.Read now
Axe the Fax: What Users Think of Electronic Referral
Studies in Health Technology and Informatics. 257; 9-16. DOI 10.3233/978-1-61499-951-9 Alarakhia M., Costa A., and Roudsari A.Read now
The Connecting Southwest Ontario Benefits Model: An Approach for the Collaborative Capture of Value of Electronic Health Records and Enabling Technology
Studies in Health Technology and Informatics. 257; 9-16. Alarakhia M., Alexander T., Huebner LA., and Hollohan K.
Project ALIVE: An action-research exploration of EMR value in primary care
Studies in Health Technology and Informatics, 31 Dec 2014, 208:27-34 Ted Alexander, Neha Singh, Shahrin Huda, and Mohamed Alarakhia.